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Purpose: The Customer Service Representative (CSR) is responsible for a variety of office tasks necessary to provide medical services at WWFHC. These tasks include, but are not limited to: appointment scheduling, patient intake, fee calculation and collection, electronic and manual filing, accurate chart preparation and updating, maintaining and balancing a cash drawer,
insurance enrollment and verification, applying appropriate codes, checking out patients, answering phone calls, and other duties
as assigned by supervisor.

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