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At Western Wayne Family Health Centers the Office Manager is responsible for both the medical and dental departments. The individual is responsible for daily management and direction of everything that needs to be completed so that providers and support staff can perform their jobs effectively and patients have the best experience possible. The manager is involved in all the day to day administrative tasks required to keep a clinic site operating smoothly. They must focus on the business aspects of operating a medical office, with duties that include, but are not limited to ordering supplies, hiring staff, managing schedules, responding to patient concerns and /or requests, managing and supervising staff across a minimum of three departments; and problem solving. The three major target goals for daily operations are increasing productivity, providing excellent customer service, and adhering to quality standards in all aspect of operations.
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